Policies

Return Policy: NAO prides itself on the quality products we carry. With that said, if you are unhappy with a product that you purchased from us, return it for an exchange or refund.

Warranty: The merchandise we carry is guaranteed by us and the manufacturers we carry. Warranty is covered for one year for most products. Defects are limited to normal wear and tear. Abuse or improper use of products are not covered.

Orders: Orders are shipped USPS priority mail insured.

Tax: Tax is not charged, unless we are shipping with in the City and Borough of Juneau.